Baltimore officials plan to replace the city’s 20-year-old computer-aided dispatch (CAD) system after a 2025 outage delayed medical help for a man in crisis, who later died. The city has secured about ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

Baltimore's emergency dispatch system failed due to the heat during a mental health response that ended with a man dying while in police custody, Mayor Brandon Scott confirmed. The failure of the ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

For the second time in just over a month, the Los Angeles County Sheriff’s Department’s computer dispatch system crashed on Wednesday evening, rendering patrol car computers unusable and forcing ...