Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

Salesforce is opening its platform to React developers. The Multi-Framework beta lets developers build native Salesforce apps with React while using Salesforce authentication, security, governance, ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

I have mixed feelings about Salesforce.com, a very popular customer relationship management solution. No doubt about it — millions of users in many industries swear by it. However, I think that the ...

Salesforce has launched the Agentforce Sales app on ChatGPT, allowing sales teams to access CRM data, prioritize deals, and update records directly within AI conversations. The integration aims to ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

Merck Animal Health selects Salesforce's Agentforce Life Sciences to support unified omnichannel engagement for veterinarians ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

Some customer relationship management (CRM) systems, like monday sales CRM, excel in a limited range of functions. The software is superb for helping businesses improve how they market and sell their ...