Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Since Tuesday night, Dec. 31, the Los Angeles County Sheriff’s Department has been manually tracking and responding to calls for service, using only their radios, phones, pen and notepad, after the ...

For the second time in just over a month, the Los Angeles County Sheriff’s Department’s computer dispatch system crashed on Wednesday evening, rendering patrol car computers unusable and forcing ...