Abstract: Customers expect to experience better retail interactions while operations become more efficient in the modernizing retail industry. Shopping through traditional methods requires lengthy ...

A state Supreme Court judge has dismissed a lawsuit filed by several customers over Central Hudson’s gas and electric billing system. The customers claimed they received bogus bills, were sent other ...

In the boardroom, leaders like to believe that strategy drives execution. Here's a common scenario: You deliberate over market positioning and the "ideal" pricing model to capture the next $100 ...

ONAMIA, Minn. — Minnesota's rural hospitals are already facing dire financial hurdles, but now Onamia's only hospital says a new wrinkle means it could close in a matter of weeks. Mille Lacs Health ...

The City of Amarillo's utility billing system is being upgraded with a new platform to offer easier ways to pay your utility bill and monitor your water usage, according to a presentation at the ...

AMARILLO, Texas (KAMR/KCIT) — The City of Amarillo is debuting a new utility billing system beginning March 31. According to city officials, the new system will feature a more modern, user-friendly ...

OAK PARK, Ill. (WLS) -- West Suburban Medical Center in Oak Park and Weiss Hospital in Chicago's Uptown neighborhood are suspending all patient care services due to what the CEO says are problems with ...

This story has been corrected. The U.S. Army has shelved its “Valkyrie” laser anti-missile system, shifting instead to the newer Joint Laser Weapon System, to be built with the Navy as part of the ...

Billings' new City Hall, which is the renovated federal building at the intersection of 3rd Avenue North and North 26th Street (Photo by Darrell Ehrlick of the Daily Montanan). Three years ago, nearly ...

Owensboro (Ky.) Health is piloting an AI platform developed by Optum and Microsoft that aims to tackle one of the most persistent sources of clinician frustration: the administrative complexity of ...