As ServiceNow rolls out the Zurich release in 2026, the path to Admin, Developer, and CAD certification has become more dynamic and version-specific. The CAD exam, in particular, now hinges on a ...

Company leaders warned that legacy approaches to cybersecurity will prove futile as AI agents reshape access control, ...

This year’s expo floor featured engaging experiences to encourage learning and drive an understanding of ServiceNow’s agentic ...

ServiceNow's EMEA customers - spanning government, manufacturing, retail and energy - share how they are moving AI and ...

NiCE's Q1 results, a candid earnings call and a ServiceNow launch paint a detailed picture of where agentic AI in CX is ...

FedEx and ServiceNow have announced a new AI-powered supply chain solution at the 'Knowledge 2026' AI conference. The ...

Over the last few months, ServiceNow has positioned itself as a “platform of platforms” and as an “end-to-end operating ...

ServiceNow's new data intelligence capabilities, including Context Engine, give the ServiceNow AI Platform a continuous, real-time view of the enterprise: who owns what, what's connected to what, ...

According to an IDC study, sponsored by ServiceNow, organizations that complete ServiceNow training and certifications see a ...

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of ...

It's already doing it at Honeywell, Docusign and the city of Raleigh.

Google Cloud has introduced a new platform for building and managing enterprise AI agents, as the company seeks to turn its Gemini models and Vertex AI tooling into a broader system for automating ...